Refund and Return Policy
Return Policy
Return Period
You can return or exchange any item purchased from our store within 7 days of the original purchase date.
Return Shipping
Return shipping is free for all orders within India. For international orders, the customer is responsible for the return shipping cost.
Condition of Returned Items
All returned items must be in new, unused condition with the original tags attached. Items that have been worn, washed, or damaged will not be accepted for return.
Refunds
Once we receive your returned item, we will process your refund within 1-2 business days. Refunds will be made to the original payment method.
Exceptions
The following items are not eligible for return or exchange:
- Items that have been purchased on sale or clearance
- Items that have been damaged or altered by the customer
- Items that are not in new, unused condition
Contact Us
If you have any questions about our return policy, please contact us at gm@metamerch.store
Thank you for shopping with us!