At MetaMerch Technologies Pvt. Ltd. (“MetaMerch”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from https://metamerch.store (the “Website”).

By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Website or Services.

1. Information We Collect

a. Personal Information

When you place an order or register on our Website, we may collect the following information:

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Shipping and billing address
  
  

• Payment details (via third-party processors)
  
  

• IP address and device/browser information
  
  
  

b. Non-Personal Information

We may also collect non-identifying information such as:

• Browser type
  
  

• Device information
  
  

• Time spent on pages
  
  

• Referral URLs
  
  

• Anonymous analytics and cookies

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
  
  

• Provide customer support
  
  

• Improve our website and services
  
  

• Send transactional and promotional communications (only if you opt-in)
  
  

• Detect and prevent fraud and abuse
  
  

• Comply with legal obligations
  
  
  

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Third-party service providers (e.g. payment gateways, courier partners, marketing tools)
  
  

• Legal authorities when required to comply with applicable laws or protect our rights
  
  

• Analytics and tracking tools such as Google Analytics for website optimization
  
  
  

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Understand website usage
  
  

• Remember your preferences
  
  

• Offer tailored content
  
  

  
  

You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We implement strict security measures including HTTPS, firewalls, encryption, and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
  
  

• Request correction or deletion of your data
  
  

• Object to or restrict certain data processing
  
  

• Withdraw consent (if previously given)
  
  
  

You can exercise these rights by emailing us at gm@metamerch.store.

7. Retention of Information

We retain personal data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware, we will delete such information.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before submitting any data.

10. International Users

If you are accessing our Website from outside India, please be aware that your data may be transferred to, stored, and processed in India, where our servers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a new “Last Updated” date. Continued use of our Website constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your data, please contact us at:

📧 Email: gm@metamerch.store