Sample Policy

Free Sample Order Policy

Thank you for your interest in our products at MetaMerch. We appreciate the opportunity to introduce you to the quality and uniqueness of our merchandise. As part of our commitment to fostering potential business relationships and partnerships, we offer a free sample program under specific conditions.

1. Eligibility for Free Samples: Our free sample program is designed to benefit potential clients and partners who are genuinely interested in establishing a business relationship with us. To be eligible for a free sample, you must meet one of the following criteria:

a. Business/Orders: You are interested in placing a substantial order with us for our products.

b. Potential Partnership: You are considering partnering with us to showcase or sell our products, such as hosting our designs in your retail space or on your platform.

2. Requesting a Free Sample: To request a free sample, please follow these steps:

a. Contact Us: Reach out to our customer service team via email or phone to express your interest in a free sample. Provide details about your intended business or partnership and how you plan to incorporate our products.

b. Qualification Review: Our team will review your request and assess its alignment with our free sample criteria.

c. Sample Selection: If your request is approved, we will help you choose a suitable product sample based on your intended use and market.

3. Terms and Conditions:

a. Limited Quantity: Free samples are subject to availability, and we reserve the right to limit the number of samples provided.

b. Shipping Costs: While the sample itself is complimentary, you are responsible for covering the shipping and handling costs associated with sending the sample to your location.

c. Sample Usage: Samples are intended for evaluation and consideration purposes only. They are not for resale or personal use.

d. Evaluation Period: Once you receive the sample, you will have a specific period to evaluate its quality, design, and suitability for your business or partnership.

4. Expectations from You: In exchange for the free sample, we expect the following:

a. Business/Orders: If the sample meets your expectations and you decide to proceed with an order, we expect a substantial order volume as discussed during the sample request process.

b. Potential Partnership: If the sample aligns with your intended partnership, we expect a clear demonstration of how our products will be showcased or integrated into your platform.

5. Failure to Meet Expectations: a. If the expected business or partnership does not materialize as agreed upon, we reserve the right to invoice you for the sample at its regular price.

b. Payment for the sample will be due within days from the date of the invoice.

6. Privacy and Data Usage: Any information shared during the sample request process will be treated in accordance with our privacy policy. We will not disclose or share your information without your consent.

We believe that our free sample program reflects our commitment to building meaningful and productive relationships with potential clients and partners. By offering this program, we aim to work with serious buyers who value the quality and potential of our products.

Please feel free to reach out to our customer service team if you have any questions or would like to initiate the free sample request process.